Return & Exchange Policy

Return & Exchange Policy

At Versant, we strive to ensure you’re fully satisfied with your purchase. To maintain fairness and clarity, please review our return and exchange policy below.

Exchange-Only Policy

We currently offer exchanges only. We do not accept returns or provide refunds under any circumstances.

Eligibility for Exchange

You are eligible for an exchange if:

  • The item received is damaged, defective, or not as described.
  • You initiate the exchange within 7 days of delivery.
  • The product is unused, unworn, and returned in its original packaging with all tags intact.

How to Request an Exchange

To request an exchange, please contact our support team at info@versantsports.com with:

  • Order ID
  • Clear photos of the issue
  • Reason for exchange

Once your request is approved, we will guide you through the next steps.

Non-Exchangeable Items

  • Products returned without original packaging
  • Used, washed, or damaged products
  • Items beyond the 7-day exchange window

Important Notes

  • We do not offer refunds or cancellations once the order has been placed.

  • Exchanges are subject to availability.